Frequently Asked Questions
What are your hours?
7AM to 10PM, last wash at 9PM.
Are you attended?
Yes, there is an attendant onsite from open to close.
Are you a coin or credit card laundromat?
We are a fully card-operated laundromat. You may purchase a laundry card from our attendant in store for just $2 and load it with as much credits as you need.
We also offer a loyalty program on these laundry cards. When you add $20 in credits, we will give you an additional $2 in credit.
Do you have large machines?
We sure do! We have a couple of 8-load washers, four 6-load washers, six 4-load washers, and plenty of others that take 3 loads. If you just need to do a small amount of laundry, we do have five 2-load machines.
We also have forty medium and large capacity dryers and two dryers that are extra large.
Wash & Fold
What are your wash and fold hours?
7AM to 10PM daily.
What products do you use when you wash my clothes?
We use premium hypoallergenic detergents and dryer sheets as our standard washing process. If you prefer scented products, please let our attendant know if dropping off your laundry at our store or input notes when scheduling orders online.
Is there a minimum order?
The minimum order is 10 pounds.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
Next-day orders will be processed and ready for pickup the next day. We will notify you via text and/or email when you laundry is ready for pickup.
Same-day service is available. See our wash & fold page for prices and more details.
Pickup & Delivery
When do you offer pickup and delivery?
Our drivers are picking and dropping off orders Monday through Friday from 7AM to 2PM at this time. Orders scheduled for pickup on Friday will be delivered on the following Monday.
What is the turnaround time for pickup and delivery?
Mobile wash and fold orders of pickup and delivery have a next-day turnaround time if scheduled for and picked up Monday through Thursday. Orders picked up on Friday will be delivered on Monday.
Is there a minimum order?
The minimum is 20 pounds.
How much does pickup and delivery cost?
This amazingly convenient service is brought to you in two pricing tiers, depending on the frequency of use:
- $1.85 per pound with minimum 20 lb. order for infrequent, occasional, or as needed use.
- $1.75 per pound with minimum 20 lb. order for regularly scheduled orders.
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.